1Password does not appear on list of password apps when touching integration button in Uber

Jerome_
Jerome_
Community Member
in iOS

Hi, I was trying to get my boss to use 1Password, and he insisted he had it installed.

When i had him touch the integration button in the Uber app on iOS 9.3.2 with the latest uber app, and 1password 1Password didn't appear in the list of apps. Instead all we got were the iphone ellipsis buttons.

Any idea what could have caused that or how to fix it?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 9.3.2
Sync Type: dropbox

Comments

  • Jerome_
    Jerome_
    Community Member

    Hi, I was trying to get my boss to use 1Password, and he insisted he had it installed.

    When i had him touch the integration button in the Uber app on iOS 9.3.2 with the latest uber app, and 1password 1Password didn't appear in the list of apps. Instead all we got were the iphone ellipsis buttons.

    Any idea what could have caused that or how to fix it?

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: 9.3.2
    Sync Type: dropbox

  • Ben
    Ben

    Hi @Jerome_

    Thanks for taking the time to write in.

    The extension must be enabled in Safari before it can be used in other apps:

    Enable the extension · 1Password for iOS

    I hope that helps!

    Ben

  • Jerome_
    Jerome_
    Community Member

    Radical!

  • Ben
    Ben

    :+1:

    Glad that worked. If we can be of further assistance, please don't hesitate to contact us.

    Ben

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