Router password won't enter on ios

uShant
uShant
Community Member

When I use the Mac version it correctly populated the password on my BT HOMEHUB 5 admin screen, when I use the ios 1Password browser and press the 'key' it doesn't populate it. I have to copy and paste.

Any chance of this being fixed in an upcoming version?

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni
    edited July 2016

    Hi @uShant,

    I'm sorry you're having some trouble filling your router password on your iOS device!

    when I use the ios 1Password browser and press the 'key' it doesn't populate it.

    Do you mean you tap the 'key' icon and then choose your Login item for the router, but nothing is filled in the web page? Or do you mean you tap the 'key' icon but don't see the Login item for your router in the list?

    Also, can you confirm that you're using a Login item for your router password, and aren't trying to use a Wireless Router item to fill?

    Finally, it will help if you can let us know a few more details about your setup:

    • Are you using an iPhone or an iPad?
    • What iOS version is running on your device?
    • What exact version of 1Password is installed on your iOS device?
    • Have you tried filling your password in the admin screen from Safari on your device (using the 1Password extension)? If so, does that work?
    • Do other Login items fill websites correctly in 1Password on your iOS device?

    Thanks! :)

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