Attachments on IOS advertised but not available

naar

Dear team,
I have noticed again that you have changed the Pro advertising on IOS devices.
It says VIEW ATTACHMENTS ADDED VIA DESKTOP APP.
But it does not say that this is NOT AVAILABLE via WIFI sync.

Guys, please either be transparent in your Pro advertising or add this feature so we can enjoy the Pro with attachments wifi sync

This has been requested really a lot by many.

thank you.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Drew_AG

Hi @naar,

Thanks for taking the time to contact us about this!

But it does not say that this is NOT AVAILABLE via WIFI sync.

The reason it doesn't say that is because Wi-Fi sync does support syncing attachments to 1Password for iOS. There are a couple exceptions, though. For example, the version of 1Password on your computer and the version of 1Password on your iOS device both have to support syncing attachments via Wi-Fi. If either one is an older version which doesn't support syncing attachments via Wi-Fi, then it won't work. You didn't tell us what versions you're using, so I don't know if that's why it isn't working for you.

Alternately, are you using 1Password on a Windows PC? If so, are you using 1Password 4 for Windows? If you are, and if your data is in the Agile Keychain format, your attachments won't sync via Wi-Fi. But in that case, you should be able to migrate your vault to the OPVault format, which supports syncing attachments via Wi-Fi.

We have more information about all that in this knowledgebase article: Why aren't my attachments syncing with Wi-Fi Sync?

I hope this helps, but please let us know if you have more questions about that. Cheers! :)

naar

HI Drew,
Thank you for your email. This is good to know that now we can sync attachments. I have the Windows trial software. I have migrated to OPVault and now I cannot create any items anymore. It says You are running in the Demo mode and forces me to purchase a license.

I have gone back to the older keychain format so I can continue using the demo mode and create items as I cannot afford a license yet.
But I do have the pro version on my IOS 8-)

Thank you.

AGAlumB

Correct. I'm sorry of the confusion there! 1Password for Windows isn't a free app, nor is it "bundled" with the 1Password for iOS Pro upgrade. You'll need to purchase a license to remove the trial restrictions permanently. I'm glad to hear that you were able to sync you data over though, and we're here if you have any other questions. Have a great weekend! :)

naar

ok thank you for your reply.

regards,

Vee_AG

On behalf of brenty, you're most welcome, @naar. :)

We're always happy to help any time. Take care!