Have 1password pro for os x, but it isn't registering as pro on my phone

aritaormina
aritaormina
Community Member

I purchased 1password 4 (now up-to-date through 6) a while ago, but the pro features aren't registering on my phone. Is this a separate purchase or is something wrong? It doesn't work when I click "restore purchases"


1Password Version: 6.3.1
Extension Version: Not Provided
OS Version: 10.11.3
Sync Type: dropbox
Referrer: forum-search:pro ios

Comments

  • Hi @aritaormina

    Thanks for taking the time to write in.

    When you license our standalone products they are sold on a per-platform basis (meaning Mac and iOS are sold separately). We do have a subscription offering that among many other features includes access to all of our supported platform's native applications. You can read more about that here:

    Families - 1Password

    But besides that 1Password for iOS's Pro features would be a separate purchase from a 1Password for Mac license.

    Thanks!

    Ben

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