Bug report: Log In to Patreon Doesn't work

radarradarradar · July 2016

When I try to use 1Password for iOS to log into Patreon, 1Password doesn't fill any fields:

https://www.patreon.com/login?redir=1

1Password version: 6.4.2
Browser: Google Chrome for iOS
OS: iOS 9

AGAlumB · July 2016

@radarradarradar: I tried this myself, but I didn't have any trouble with it...until I tried Chrome. I'll be honest, I'm not sure what Chrome is doing differently here. It may not be anything 1Password has any control over since the extension is the same everywhere on iOS, but it's definitely worth investigating. Can you try it in Safari and 1Password's built in browser for me to confirm? It seems to be working there, and in Brave and Firefox (Opera has its own set of problems)...but I couldn't think of any more off the top of my head to test it with. Please let me know what you find. I look forward to hearing back from you! :)

radarradarradar · July 2016

Yes, it works on Safari and the 1Password browser.

Megan · July 2016

Hi @radarradarradar,

Thanks so much for confirming that Safari is working! Unfortunately, filling in Chrome works a bit differently than Safari. Basically, 1Password hands Chrome your sign in information, and Chrome is responsible for filling the details into the correct fields. If filling is not happening correctly, you’ll need to contact Chrome, or switch to Safari or the 1Password browser when you’re signing in to Patreon.

I know it’s not a perfect solution, and I apologize that we can’t give you a better answer here.

AGAlumB · July 2016

@radarradarradar: And I also want to add that our team is always happy to work with other developers if they need help using the 1Password extension, and can find all the code and contact info at our website: