1password6 crashes on El Capitan

tommy_tipper
tommy_tipper
Community Member
in Mac

Have never had issues with 1password6 until I updated to El Cap today. The "mini browser" in the toolbar works fine (THANK GOD!), but if I try and run the main 1password App, it immediately crashes, and asks for feedback. Then if I try and restart it crashes within a second or two. Any ideas? Can't check exact version because 1password crashes too quickly. Have updated recently (last 1-2 months).

1Password Version: 6.?.?
Extension Version: Not Provided
OS Version: 10.11.5
Sync Type: Dropbox

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @tommy_tipper,

    I'm so sorry to hear that you're having trouble with 1Password! That sounds pretty frustrating. You don't mention if you've recently restarted your system, so let's try this first:

    • Click on the 1Password mini icon in your menu bar
    • Select the gear icon and 'Quit 1Password mini'
    • Restart your Mac

    Does this help 1Password behave a bit better?

  • tommy_tipper
    tommy_tipper
    Community Member

    Hi Megan. I tried this but it didn't help. Pilar is on the case, so hopefully can get sorted soon. Thanks :)

  • AGAlumB
    AGAlumB
    1Password Alumni

    Great! I'll close this discussion so we can focus on the other one and avoid any unnecessary confusion. Cheers! :)

This discussion has been closed.