Bought license via AgileBits. How do I link to my 1PW account (which asks for credit card)?

chikyuu
chikyuu
Community Member
in Families

I bought my license for 1PW via AgileBits. All worked fine, but I cannot login to my account from a different machine, since it asks me for email address which apparently is not linked. I tried creating new account, but that asks me now for credit card info, instead of allowing me to link my exiting license. ??

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:licenese key

Comments

  • Ben
    Ben

    Hi @chikyuu,

    Thanks for taking the time to write in.

    License purchases do not include our new 1Password.com based services (1Password Families and 1Password Teams). Those are separate subscription based services.

    If you'd like to sync your data without purchasing a 1Password account subscription you can learn about how to do that here:

    Sync your 1Password data

    If you'd like to learn more about our new services you can do so here:

    Families - 1Password

    Teams - 1Password

    I hope that helps!

    Ben

  • chikyuu
    chikyuu
    Community Member

    Thanks for clarifying Ben! Will try the sync option for sure.

  • khad
    khad
    1Password Alumni

    On behalf of Ben, you are quite welcome! :)

    Let us know if you have any other questions.

    Enjoy your weekend!

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