Changes made on iPad aren't synced to other devices

niklasm

Hi,

I'm using Dropbox to sync between several devices (iPad, iPhone, 2 Macs). I just noticed that changes I make on my iPad aren't synced to my other devices, neither new items nor changes to existing ones. The opposite works fine – changes made on other devices are picked up by my iPad.

Is there anyway I can fix this? I don't know for how long this has been going on, and how many potential changes that haven't been synced.

Niklas

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1Password Version: 6.4.2
Extension Version: Not Provided
OS Version: iOS 9.3.2
Sync Type: Dropbox

Megan

Hi @niklasm,

I’m sorry to hear that you’re running into this bug! This is a known issue, and our developers are currently working on a fix. We hope to have it ready to share with users soon.

In the meantime, quitting and restarting 1Password for iOS should trigger a sync and get everything on the same page. Please let me know if this helps. :)

Ben

Hi @niklasm,

We just pushed out 1Password for iOS 6.4.3 which should hopefully address this issue. Could you please try updating when you see that pop up in the App Store and let us know?

Thanks!

Ben

niklasm

Updating to the new version did the trick. Thanks, fellows!

Ben

You are most welcome. Thanks for the update! Glad to hear that worked out. :)

If there is anything else we can do, please don't hesitate to contact us.

Ben