New ipad

dnash51
dnash51
Community Member

Can't figure out how to sign into 1password on new iPad. It asks me to "scan qrcode" or "sign in manually." When I choose manual, it asks for team URL, account key, email, & master password, but nothing I enter works.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @dnash51: Sorry or the confusion! It sounds like you don't have a 1Password Account associated with a 1Password Families (or Teams) subscription, so in that case you won't have anything to "login to". Chose the "without an account" option, and then you can setup a brand new vault, or sync an existing vault from another device. I hope this helps. Let me know if you have any other questions! :)

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