if i purchased the 1password subscription from Apple but now want Family, what do i do?

rwatkins22
rwatkins22
Community Member
in Families

I purchased the 1Password desktop from Apple App Store but after looking at available features now think I need Family. What do I do to get Family? Surely I won't have to pay $5 / month on top of Apple purchase.

Comments

  • Ben
    Ben

    Hi @rwatkins22

    Please send us a copy of your receipt to support@1password.com and we'll see what we can do. In general they would be separate, yes, but depending on when you purchased we may be able to help. :)

    Ben

  • rwatkins22
    rwatkins22
    Community Member

    This can be closed.

  • Ben
    Ben

    Thanks. :) :+1:

    Ben

This discussion has been closed.