"Start New" Window problem

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SIGNPAGE
SIGNPAGE
Community Member
in Mac

Unfortunately I forgot my Masterpassword while testing 1Password.
By trying to reset everything, the "Start New" Window looks strange

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

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  • SIGNPAGE
    SIGNPAGE
    Community Member
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  • SIGNPAGE
    SIGNPAGE
    Community Member
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    1Password
    Version 6.3.1 (631005)
    Mac App Store

  • Pilar
    Pilar
    1Password Alumni
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    Hi @SIGNPAGE

    I'm sorry to hear that you forgot your Master Password, I hope you didn't lose anything too important!

    Thank you for showing us the screenshot. This problem is due to the German localisation: words are longer in German than in English and therefore take up more space than we anticipated when translating this page. The good news is that it will be fixed on the next update! Meanwhile, if you have trouble finishing this process, you can change the language of your Mac to English to do this and then change it back to German when you're done.

    If there's anything else that we can help you with, please don't hesitate to ask! :chuffed:

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