Why can't I update my email for Teams? (.org)

mjw47
mjw47
Community Member
edited July 2016 in Business and Teams

I'm using a new email address for my work and I'm getting a message telling me that I can't use the email address. It's a .org. How should I go about this?

"Email addresses from this domain are not allowed. Please use a different one or contact your team admin for assistance."

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:undefined, kb-search:email

Comments

  • Jacob
    Jacob

    Hey @mjw47! I checked the teams you're a member of and it looks like that domain isn't allowed yet. You or an admin can add it by clicking the account menu in the top right, then Admin Console, then Invitations. Enter your domain under the allowed domains section there and click Save, then you should be all set to change your email to that. :)

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