I need a simple explanation of how to use 1 Password.

gltruitt

How do you enter passwords? Can use import already saved passwords? Documentation is very poor.

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Referrer: forum-search:I need a simple explanation of how to use 1 Password.

margeau

Hi @gltruitt,

I am sorry to hear that you are having a difficult time getting going with 1 Password. This forum is a good place to find answers so I hope you will be turning the corner shortly.

I am not completely sure whether you are asking about creating new passwords or making previously created passwords available in a new set-up. Creating new login items is always pretty much the same, but migrating passwords is different depending on whether you are moving the passwords from a different password management application, from our licensed software to an account, or perhaps something else I didn't think of.

May I ask if you have an account or whether you have a licensed product? And next, what passwords do you need to move? I think these pieces of information are probably where we need to start.

I know you did not find the documentation helpful thus far, but I want to make sure you found the Getting Started article: https://support.1password.com/1password-setup/

If you can write back with a little more detail about your set-up we can get you more specific descriptions of how to use all the features. There are lots of helpful people around here.
Margeau

margeau

Hi @gltruitt,

I should have included these articles about using the Family Account, since they cover the most likely scenario you are facing if you are a newer user.

Getting started with your account: https://support.1password.com/1password-com-getting-started/
Move you existing 1Password data: https://support.1password.com/migrate-1password-account/#set-up-the-apps-and-import-your-data

Best,
Margeau

Megan

Hi @gltruitt ,

I’m sorry to hear that you’ve been struggling to get 1Password set up! The articles that Margeau linked to are a great place to start, but we’d be happy to walk you through the process here if you’ll give us a bit more detail about where things are getting tangled up.

Feel free to include links to the documentation that you’ve been looking at and let us know where it stops making sense. We’ve been working hard to ensure that our support guides are clear and easy to follow, so if we’re falling short somewhere, we’d love to try and improve!