How do I completely erase an account?

ian_large
ian_large
Community Member

I've used 1Password as a simple login storage place on an iPad for many years. Thought the account idea was good so I could get direct access on my Macs and other idevices rather than checking back to the iPad.
I signed up for the 6 month trial, got it working, but now realise what I have now is really overkill. I'll stick with the simple iOS app.
Following your help instructions I went to Billing in my account where there should be a cancel option, but there is none. I understand why, but I just want the account gone - I don't want it and I don't want to be pestered for my credit card details in 6 months time.
How can I make this happen?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Cancel

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @ian_large,

    I’m sorry to hear that you’re not thrilled with 1Password accounts, but we can certainly ensure that your account is deleted. Please send a message in to support@1password.com with the email address that you used to sign up and we’ll be happy to help you. :)

  • AGAlumB
    AGAlumB
    1Password Alumni

    @ian_large: Thanks! I see that we've received your email, so we can continue the conversation there. We'll get back to you shortly! :)

    ref: EDW-24338-585

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