Family License purchased before 1Password Families subscription was available

khad

This discussion was created from comments split from: Proper upgrade path from 1password_individuals to 1password_families?.

tomedds

I just checked on my license, and the email says "1Password 6 for Mac, Family License". I'd like to get my daughter set up on her new Windows 10 system. Can you let me know the process for doing that? Not sure if my current license is the same as the current Family license.
Thanks,
Tom

khad

Hi @tomedds,

Thanks for asking about this. Apologies for any confusion. We used to sell a standalone license for families, but that was before the 1Password Families subscription plan became available.

You have a standalone license that your family can use with the app, but you do not have a subscription to 1Password Families which comes with a few additional benefits.

Standalone license

Lots of people simply want to buy an app once and start using it. We totally get that. And that's why we have no plans to stop providing the 1Password apps for individual purchase. We're going to keep supporting anyone who chooses to use the apps that way, and the individual apps will continue to see new features and developments provided in free updates.

• Get updates for the version your purchased. For example, if you buy now, you’ll get all updates to 1Password 6 for Mac. 1Password 7 for Mac will require a separate purchase.
• Pro features on mobile devices available as a separate purchase.
• Sync your data yourself. Use iCloud, Dropbox, or WLAN Server on your local network.

You’ll also get helpful, one-on-one support from us.

1Password subscription plans: individual, family, or team

It's easier to manage a single subscription than it is to keep track of individual licenses across different platforms and version upgrades. The subscription model also allows us to build in features and services that wouldn't be feasible in the standalone apps, like central hosting and vault management.

If you have a 1Password account:

• Get all the 1Password apps for free. No matter which plan you choose, you (and every member of your family or team plan) always has free access to the latest versions of all the 1Password apps. Learn more about all the features included with a 1Password account.
• Share and sync without the need of a third-party sync service. Setting up syncing with Dropbox can be confusing for some folks. With a 1Password account, simply sign in and all your data is there.
• New vaults automatically show up for family and team members. When you create a new vault, you can add others in your plan to it automatically. They don’t need to do anything to see it and begin using it on their end.
• Set permissions for each person on each vault. Some passwords can be set to read-only, for example.
• Recover accounts if a family or team member forgets their Master Password. I mentioned this above, but this is a huge one and bears repeating. We have always prided ourselves on our security model which has no back door. While we still can’t recover anyone’s accounts, you can now recover accounts for your family and team members.
• View, edit, and add items from any browser. You’ll always have access to your data on 1Password.com, even if you're away from your main devices.
• Access your data even if you stop paying. Your data is yours. Even if you ever cancel your subscription, you can always view and export your data.

And you’ll get the same helpful, one-on-one support from us. :)

Feel free to take a 1Password Families subscription for a spin. We offer a free 30-day trial:

https://1password.com/families/

If you have any additional questions, don’t hesitate to let us know.

your1passcustomer

Khad, I am afraid I can't see any answer to Tomedds question here.
The question is: What is the process to add members when you have paid for a stand alone family license?

The answer given is a just a lot of marketing copy for the current family subscription features, which is something else.

We have the same situation in our family, and I would like to see an answer to this question, please. We can't figure out to add me to the license which is already paid for, and my trial period is over.

Ben

Hi @your1passcustomer

Sorry if the answer to that question was not more clear. To license a standalone copy of 1Password 6 for Mac with an existing standalone license simply double click on the license file. Whoever made the purchase can have the file emailed to them:

If you see “Trial Expired” in 1Password - 1Password Support

They can then forward it to the 4 additional people allowed on the license.

The process is similar for 1Password 4 for Windows license holders, but instead a license key is used which is copy & pasted from the email to the software. That said, 1Password 4 for Windows is no longer supported (no longer receiving updates) and is now considered legacy software. The new version, 1Password 6 for Windows, is available only with a 1Password.com membership.

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Thanks.

Ben