Hi folks. iPassword on my Mac is working fine. But not on our two iPhones and an iPad.
On devices (2 iPhones, 1 iPad), iPassword opens fine but will not fill sign-in boxes in websites previously set up. Has worked well previously, but no longer. Have latest IOS software loaded. Would appreciate your guidance. Cheers, Peter
1Password Version: 6.3.1 (631005)
Extension Version: 4.5.7
OS Version: OS X Yosemite 10.10.5
Sync Type: wifi
Referrer: forum-search:iPassword not filling entries in IOS device (iPhone and iPad)
Comments
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Hi Peter ( @elizabay ),
I’d be happy to help you out here, but I’ll need a bit more detail first. Could you tell me a bit more about what this new change in behaviour looks like?
For example:
- What are the steps that you are taking to ask 1Password to fill in a webpage?
- Are you using the built-in browser inside the 1Password app or accessing the 1Password app extension in mobile Safari?
- Is this behaviour consistent across all websites that you visit, or are there one or two that are misbehaving?
The more information you can provide, the more quickly we’ll be able to get to the bottom of this. :)
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Hi Megan. Good questions! Appreciate your time.
In trying to solve the problem myself, I tried all variations I could think of. Finally, this morning, I deleted then reinstalled the errant websites on our mobile devices and, bingo, iPassword worked again. Sometimes the simplest solutions ...
Sorry for the bother. But I am very impressed with your fast and useful response.
Kind regards, Peter
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Hi @elizabay
On behalf of Megan, you're very welcome! I'm glad to hear that it's all sorted out now. You're right, with software a variation of turning things off and on again solves the problem surprisingly often! It's never a bother, we're glad to help and here for you whenever you need us again! :chuffed:
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