Refund Family Annual as subscribed to Personal

telephoneman
telephoneman
Community Member
in Families

I had the family account with annual subscription and I moved to a new subscription "personal" (also annual) - Is it possible to close my family account and refund it (or put it on the personal account). Initially I subscribed for family as I needed only for me the web access. But few weeks after subscribe family you released personal. Thanks Michael

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Comments

  • Megan
    Megan
    1Password Alumni
    edited August 2016

    Hi Michael ( @telephoneman ),

    Please send an email in to support@1password.com using the email address that you signed up for your Families account with. We’ll see what we can do!

    ref: QCK-19281-593

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