IOS and web portal not in sync

thebruce
thebruce
Community Member
edited August 2016 in Families

UPDATE: Never mind - I just rebooted the IOS device - launched 1PW and it prompted to re login to the app where I had to re-authenticate the account and the data is now synced correctly.

Recently moved over to 1PW for families. Everything seemed to be working fine across all my devices (IOS, mac and through the web interface) during the 30day trial period. I signed up for the annual subscription. I believe this is the first time outside of the trial period that I am now changing or adding data.

Updating an existing password via IOS is not reflected in my .1password.com web browser. New login created in .1password.com
is not showing up on IOS device.

Not sure if it is significant or not, but a few days prior one of my macs complained about the .1password.com account being frozen even with valid credit card added a week or two earlier. This seemed to clear up with a reboot.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jacob
    Jacob

    Hey @thebruce! Glad you go things worked out. :) If you have any other issues like this, please let us know.

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