Sync iOS data to 1password account

f1chinna
f1chinna
Community Member

i already have the 1password iOS app purchased with Pro features. It does contained all my data.

Recently, i opened a new 1password account and added this account to my iOS app. When i login to the new 1password account, why can't i see the data that is already in my iOS application. I was expecting both my new account and iOS app to be in sync.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @f1chinna,

    In order to see your data in your 1Password account, you’ll need to move the data from your standalone vaults into the accounts vaults. Do you have 1Password on any computers or devices other than iOS? I ask because right now the iOS can only move items between vaults one at a time. We’re working on improving this, but if you’re migrating your database using only iOS, it could be a bit of a process.

  • f1chinna
    f1chinna
    Community Member

    Megan,

    Unfortunately, I only have iOS app and i have to go through that long process.

    Another question. In future if i decided to delete my 1password account and use only iOS app, do i have to go through the same process one file at a time? or Do we have an option to migrate the whole data from 1password account to just iOS app?.

  • Megan
    Megan
    1Password Alumni

    Hi @f1chinna,

    I’m sorry that I don’t have a better solution for you at the moment! I’ll make sure our developers know that you would be interested in seeing this feature improved sooner rather than later.

    In future if i decided to delete my 1password account and use only iOS app, do i have to go through the same process one file at a time? or Do we have an option to migrate the whole data from 1password account to just iOS app?

    Right now, the situation would be the same - it is only possible to move one item between vaults at a time. However, one of the benefits of the 1Password accounts is that it allows you access to the 1Password apps on all platforms, so you can install 1Password on all of your computers and devices. The desktop apps offer much more flexibility in terms of moving items between vaults, so if you did decide to switch back to using 1Password without an account, you could migrate your data using one of the desktop apps instead of your iOS device.

    And hopefully, we’ll have this feature updated on the iOS app before that becomes a concern. :)

  • f1chinna
    f1chinna
    Community Member

    Thanks for help Megan :)

  • Drew_AG
    Drew_AG
    1Password Alumni

    On behalf of Megan, you're very welcome! If you have more questions about that or need anything else, just let us know - we're always happy to help! :)

This discussion has been closed.