RingCentral extension is not filled in

phototrek
phototrek
Community Member
edited August 2016 in 1Password in the Browser

I have read all the questions on this board pertaining to ringcentral, for no avail.

When I try to create a new login, the extension field is not saved, or rather, not filled in next time I click the "open and fill" button. It's clearly saved, but not filled. Not the end of the world, but still inconvenient.

What am I doing wrong?

1Password Version: 6.3.1
Extension Version: 4.5.7
OS Version: 10.11.5
Sync Type: iCloud

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni
    edited August 2016

    Hello @phototrek,

    After the page has loaded do you find the page responds to the fill keyboard shortcut ⌘\? We'll have to look and see if there's a reason why open and fill isn't working but filling seems when I've tested. I'll be interested to learn if you find the same as I have.

  • phototrek
    phototrek
    Community Member

    Dunno. I have Command-Backslash tied to a different shortcut in my system.
    When I get to the page via "open and fill" and then I click on the entry in the browser extension, nothing happens.
    I don't know in what other way to invoke "fill" other than the shortcut which I have hijacked.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @phototrek: Fortunately, it's customizable, so you can work around your "keyjacking". ;)

    Just go to 1Password Preferences > General and set it to something that better suits your workflow. Cheers! :)

This discussion has been closed.