I am 3 updates behind because I always get 'an error occurred whilst extracting the archive'

bridgetrothwell
bridgetrothwell
Community Member
in Mac

I am part of a family license

Comments

  • Ben
    Ben

    Hi @bridgetrothwell

    Thanks for taking the time to write in. I'm sorry to hear about the trouble you are having installing 1Password updates. Have you tried manually downloading the update from our website? If not you can do so here:

    https://agilebits.com/downloads

    Please let us know how that turns out.

    Ben

  • bridgetrothwell
    bridgetrothwell
    Community Member

    I'm on El Capitan so should I download the one in the legacy section?

  • Megan
    Megan
    1Password Alumni

    Hi @bridgetrothwell,

    There’s no need to use a legacy version if you’re on El Capitan. El Capitan is the most recent version of the operating system and can handle the most recent version of 1Password. :)

  • bridgetrothwell
    bridgetrothwell
    Community Member

    OK thanks for clarifying

  • bridgetrothwell
    bridgetrothwell
    Community Member

    GOT IT UPDATED NOW. THANKS

  • Ben
    Ben

    Thanks for the update. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.