Waiting for Confirmation Email

khellma
khellma
Community Member
in Families

Hi there,
I just tried to sign up for a family account - 3 times now.
But I don't get a confirmation email.
Neither in the Spam folder nor in the inbox. :-(

Can you help please?

Thank you!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:undefined, kb-search:confirmation

Comments

  • Jacob
    Jacob

    Hey @khellma! I'm very sorry about that. I see three signups under your email address and they haven't been completed yet, so I'll take it you haven't gotten signed up successfully. To remedy this, I've sent the link the confirmation email would contain using our support email. If that doesn't reach you, please post back here to let us know. :)

    ref: VAT-99199-954

This discussion has been closed.