1Password 6
I have Macbook Pro. Running OS Mavericks. I upgraded my 1Password 4 to 1Password 6. My app still show 1Password 4 "1Password 4 Version 4.4.3 (443000) Agile Web Store". Could you explain this? Thanks
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Referrer: forum-search:I upgraded to 1Password 6. My app still indicate to 1Password 4 "1Password 4 Version 4.4.3 (443000) Agile Web Store". Could you explain this? Thanks
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@Koussay see this knowledge base article:
How to use 1Password on an older Mac, Windows PC, iPhone, iPad, or iPod touch
It includes the following:
If you are using a Mac running OS X 10.9 Mavericks or 10.8 Mountain Lion, you will need 1Password 4.4.3.
From this AgileBits' page you'll see 1P6 requires OS X Yosemite or higher.
Stephen
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That means I wasted $32.49 on upgrading to 1Password 6. I am not happy for that -:(
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Hi @Koussay,
If you already own 1Password 4, there’s no need to purchase an upgrade to 1Password 6, as version 5 and version 6 were offered as free upgrades to all 1Password 4 owners.
I’ve located your purchase details in our back office records (using the email address in your forum profile.) Since the upgrade purchase was made only a few days ago, I’ve simply refunded it for you. You should see the money in your account in a few days.
I hope this helps!
ref: 330331
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Thank you so much. I am sorry for the misunderstanding.
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On behalf of Megan, you're very welcome! It's no problem at all, and I'm sorry it wasn't clear that you didn't need to purchase an upgrade.
Hopefully you're all set now, but if you have more questions or need anything else, just let us know. Cheers! :)
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