Second Vault Disapeared

afrazkhan
afrazkhan
Community Member
in Mac

I have two vaults, both are synced with iCloud. Today I went to add something to the second vault, and it was not there. Disappeared. Gone. Restored from a backup, still gone, and now my company's shared vault is gone too (not too fussed about that one, I know how to get it back).

This is a bit of a nightmare, since the information in that vault was irreplaceable. I thought that taking backups would save me from this scenario, but no, the backups only restore the primary vault.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • afrazkhan
    afrazkhan
    Community Member

    FIXED!

    Turns out that sync had stopped working on one of my machines after adding a second account. No idea why, but luckily one of my machines had a local copy, unsynched.

  • Megan
    Megan
    1Password Alumni

    Hi @afrazkhan,

    I’m so sorry to hear that you went through that - I can imagine how frustrating it must have been!

    Thanks so much for letting us know that you’re all sorted out.

    I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)

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