1Password extension disappeared after installation of Xcode from apple app store. Cannot reinstall.

ells
ells
Community Member
in Mac

After installing Xcode from the app store the 1Password extension disappeared from Safari (9.1.2) under OS 10.11.6. No problem with main 1Password application. Installed several times but when asked "Are you sure you want to install the extension “1Password”?" in the safari extension pane and say yes, I get a blank list in the extension pane with no extensions and no icon in banner above. The extensions folder in the Safari library is empty. Please help!

1Password Version: 6.3.2
Extension Version: Not Provided
OS Version: 10.11.6
Sync Type: Not Provided

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @ells,

    Have you been installing the extension via our extension download page or from the Safari extension gallery? If you’ve been trying via our downloads page, you might have better luck installing directly from the extensions gallery.

  • ells
    ells
    Community Member

    Magic, it worked. Thank you!!

  • Megan
    Megan
    1Password Alumni

    Hi @ells,

    Whoo hoo! That’s great to hear.

    I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)

This discussion has been closed.