I set up a new account on desktop but changes do not carry over to laptop

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Anthony_Stall
Anthony_Stall
Community Member
in Mac

I just set up a new account on my mac mini but when I open 1pass on my laptop the chages to not update.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

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  • Drew_AG
    Drew_AG
    1Password Alumni
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    Hi @Anthony_Stall,

    I'm sorry to hear you're having some trouble with that! As long as you've signed into the same account in 1Password on both Macs, any changes you make to one should automatically show up on the other. If you're sure you're signed into the same account on both Macs but changes aren't syncing, we'll be happy to help you figure that out.

    I see that you also emailed us about this issue and have an open email conversation with our support team. To avoid confusion, I'll close this forum thread and we'll keep the conversation going via email so we don't duplicate efforts between here and there. Someone will be getting back to you as soon as possible via email with more information, and hopefully we'll get this all worked out soon. Thanks so much for your patience! :)

    ref: ANM-16135-841

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