Getting started help!

carlin319
carlin319
Community Member

After adding each individual account, I am still being asked for my original passwords for each account which is what this APP is supposed to eliminate. How do I login in using just the Master password or just my print ID? Frustrated!

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @carlin319

    I'm sorry to hear that you're having some trouble with 1Password. I think there might have been some confusion on the way that 1Password works. 1Password will never just fill your credential without asking you on Safari or the browser that you're using. If you want o learn how to use 1Password to fill in your credentials for you, you can find all the details here: https://support.1password.com/ios-extension/

    If you still have any trouble after having taken a look at this article, please let me know and give me some details about what you see and I'll be glad to help you sort everything out :chuffed:

  • carlin319
    carlin319
    Community Member

    Thank you very much for your advice. I did set up on Safari...but since I am technologically challenged, now I still do not know how to get my accounts linked. I have a few accounts in my "Logins" but I can't open them in 1password. Am I understanding this correctly: once these accounts are put in 1password, I go into 1password to access them from now on??? Or do I go into safari?

  • Either. :)

    Accessing your logins from within 1Password:

    Use 1Browser · 1Password for iOS

    Or accessing your logins from within Safari:

    Use the 1Password extension to fill in Safari and apps on your iPhone, iPad, and iPod touch

    Personally I find the latter much more convenient, but whichever fits into your workflow works. :)

    Ben

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