Not all passwords moved from Primary to Personal Vault
I just went thru the steps of moving all my passwords from my old Primary vault to my new Families Personal vault. But not all of them moved. About ~125 did not. But I'm not sure which 125. I had 1024 passwords so I don't really want to repeat the move of the 1024 and then try and delete the duplicates. How should I proceed?
1Password Version: 6.3.2
Extension Version: Not Provided
OS Version: 10.11.6
Sync Type: Dropbox
Referrer: forum-search:not all passwords moved from primary to personal
Comments
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Hi @EdErickson! Sorry for the trouble. That's definitely not right. To get a better idea of what happened along the way, could you please create a Diagnostics Report from your Mac?
Send a diagnostics report from your Mac
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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Ok, it has been sent. Thanks for jumping on this so quickly.
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No problem at all. I'll get back to you in just a few minutes and we'll keep the conversation going via email for now. :)
ref: TGV-82968-583
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