Error saving new password

smallcheese
smallcheese
Community Member
in Families

Was just trying to choose a new 64 character password for one of my items and could not save it due to this error.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @smallcheese

    Thanks for taking the time to write in with this. This is happening in the web interface I take it?

    It looks like a bug that we thought we had fixed back in May... Perhaps we need to do some further investigation. Can you please confirm that it was happening in the web app and that you were editing an existing login item?

    Thanks!

    Ben

    ref: B5-1622

  • Jasper
    Jasper

    Also, does the item have a custom icon?

  • smallcheese
    smallcheese
    Community Member
    edited September 2016

    Was definitely happening in the web app and it does have a custom icon icon, and it was an existing login!

  • Ben
    Ben
    edited September 2016

    Understood. Thanks @smallcheese. Unfortunately this is a known bug for which there is no workaround for the moment. We did have some progress on it, but it isn't quite ready yet. It'll apply to items you try to edit through the web interface that have custom icons.

    Apologies for the inconvenience.

    Ben

    ref: B5-1802, B5-1622

This discussion has been closed.