New credit card added not showing up in extension

sperkin
sperkin
Community Member
in Mac

The new credit card does not show up in my extension on Safari, or Chrome.
It shows up on my phone after synching.
Using Mac
6.3.2 (1 password)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @sperkin,

    I'm sorry to hear a Credit Card item isn't showing up in the 1Password browser extension!

    If you start typing the name of that item in the 'Search' field in the extension, does it show up? If so, it's there but maybe doesn't show up exactly where you expect it to.

    On the other hand, if that item appears in the main app but not in mini / browser extension, it might be set to "Never display in browser". In the main 1Password app, click the Edit button for that item and check the 'display' option near the bottom of the item details. If that's set to Never display in browser, change it to Always and click Save. Now it should appear in 1Password mini & the browser extension.

    Does that help? Please let us know how it goes, thanks! :)

  • sperkin
    sperkin
    Community Member

    That did the trick. Thanks. Must have toggled it by accident.

  • Pilar
    Pilar
    1Password Alumni

    Hi @sperkin

    On behalf of Drew, you're very welcome! It sounds like everything's sorted out now, but if there's anything else that we can help you with, please don't hesitate to ask :chuffed:

This discussion has been closed.