Safari 10 and Extension not installable

holgerschleicher
holgerschleicher
Community Member
in Mac

After updating to Safari 10.0.0 i 'm not able to install 1Password-4.5.9.safariextz
It says "An error occured while installing" (translated roughly from german "Beim Installieren der Erweiterung „1Password“ ist ein Fehler aufgetreten.")
1Password main version is
1Password 6
Version 6.3.3 (633001)
AgileBits Store

Any clues?

Kind regards, Holger

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @holgerschleicher

    I'm sorry to hear that you're having some trouble installing the 1Password extension! Could you please try the next thing: go to Preferences in Safari and then to extensions. Check if you can already see the 1Password extension at all and whether it's enabled. If you can see it, then check if you can update it directly there. Please let us what you discover so we can take ti from there :chuffed:

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