Problem with auto-fill on set of related websites (Amazon.xx)

yawitz

Hi,

(I finally got irritated enough about this issue to submit it to the forum...)

I have a set of Logins defined for a set of related websites--the various Amazon sites for various territories (US, Canada, Italy, etc.). They each have a different URL root (amazon.com for US, amazon.it for Italy, etc.). The UK deviates from this pattern slightly (amazon.co.uk), but it's still distinctive.

Now, if I go to one of these sites' login pages, and either pulldown the 1P menubar menu, or hit the shortcut to auto-fill, I see all of the variants listed, rather than the correct one (for the menu), or having the fields filled-in without a list of options presented (for the shortcut). I'd have expected 1P to be able to tell the difference between these variants and apply the correct one.

Is there something I'm doing wrong here, or some setting I can apply, to make this work better?

Thanks,
Mitch

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1Password Version: 6.3.1
Extension Version: 4.5.8
OS Version: 10.10.5
Sync Type: Dropbox

ag_kevin

Hi @yawitz ,

There is a setting you can change. Go to the Preferences in 1Password and click on Browsers. Then uncheck "Allow filling on pages that closely match saved websites." That causes the 1Password extension to require more exact matches between the site and the website field in the 1Password login item.

Give that a try and if you still have trouble, please let us know.

Cheers,
Kevin

yawitz

Huh. I hadn't noticed that setting. Unfortunately, it was already unchecked.

For more details, here's a list of URLs that is considered "equivalent" for auto-fill purposes:

https://www.amazon.com/ap/signin?<...a_bunch_of_parameters...>
https://www.amazon.ca/ap/signin?<...>
https://www.amazon.it/ap/signin?<...>
https://www.amazon.de/ap/signin?<...>

I left off the large portion of the URLs, assuming they aren't relevant to this issue.

Thanks,
Mitch

eva_s

Hi @yawitz,

Can you tell me if you are seeing this issues on multiple browsers or just one? Also, what is your default browser?

I'd like to ask you to create a Diagnostics Report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

Once we see the report we should be able to better assist you. Thanks very much!

Cheers,
Eva

yawitz

Hi, Eva,

Thanks for the followup. Report was sent. Support ID is [#CQE-97573-327].

Note that I see this problem in both Safari (preferred browser) and Chrome. Haven't tested Firefox.

Cheers,
Mitch

Pilar

Hi @yawitz

Thank you for sending the Diagnostics Report. We'll be in touch with you over email soon so we can get to the bottom of this :chuffed:

ref: CQE-97573-327