I can't quit 1password in order to restart my computer. Help!

tcruzzavala
tcruzzavala
Community Member
in Mac

I installed 1password. When I go to restart my computer, a message pops up that it can't restart until I quit 1password. So I go to the menu and scroll down to the last item (quit 1password) and it is grayed out.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OS X 10.11.6
Sync Type: Not Provided
Referrer: forum-search:I can't quit 1password

Comments

  • vplewis
    vplewis
    Community Member

    @tcruzzavala Cmd-Opt-Esc will give you a "Force Quit Applications" window where you can force 1Password to quit. HTH

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @tcruzzavala,

    Did the suggestion from vplewis help? It sounds like 1Password is somehow stuck open and can't be quit unless forced to do so. That shouldn't normally happen, but hopefully it works correctly after force-quitting it and then restarting your Mac. Please let us know how it goes, and if it's still a problem, we'll continue from there. Thanks! :)

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