After downloading Safari 10, it repeatedly crashes with 1PW extension 4.5.9 "on." Is there a glitch

Community Member

Certain sites are worse than others, like CNET.COM and often (but not always) when using my bookmarks. 1PW downloaded from the App Store

1Password Version: 6.3.3
Extension Version: 4.5.9
OS Version: 10.0
Sync Type: icloud
Referrer: forum-search:Safari 10 crashes repeatedly with 1PW extension 4.5.9 "on."


  • mertzd
    Community Member

    Have just checked after having the extension turned "off" for a couple hours. Safari still crashes. So, the extension can't be the issue. Frustrating. The extension item was the last one on the checklist from Apple Forums.

  • Drew_AG
    1Password Alumni

    Hi @mertzd,

    Sorry to hear about the problems you're having with Safari!

    If it crashes even when the 1Password extension is disabled, it sounds like the problem is unrelated to 1Password. But if you'd like to be sure, you can uninstall the 1Password extension from Safari to see if it makes any difference. From Safari, go to Safari > Preferences > Extensions. Select the 1Password extension and click the Unintall button.

    If Safari still crashes after that, you might need to contact Apple for help with that (although you might also try simply rebooting your Mac if you haven't already done that). Or if Safari works correctly without the 1Password extension installed, you can try reinstalling the extension to see if it behaves. Let us know how it all goes, thanks! :)

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