1Password 6.2.1 on OSX taking 10+ seconds to unlock

dob
dob
Community Member
in Mac

Hi, I'm running 1password 6.2.1 on OSX and using the Chrome extension on a 2015 Macbook Pro. When I go to unlock 1password in Chrome, it takes about 10+ seconds to unlock after I type in my password. This never used to be an issue, as it would unlock quickly.

1Password Version: 6.2.1
Extension Version: 4.6.1.90
OS Version: OS X 10.11.4
Sync Type: Dropbox
Referrer: forum-search:takes a long time

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @dob

    I'm sorry to hear that you're having some trouble with 1Password. As a first step, could you please go to the 1Password menu and click on Check for updates under Preferences? This will get you to update 1Password to the latest version. Once it's updated, can you please restart your computer and then check if you're still having this problem? Getting the new version of 1Password might just do the trick for you :chuffed:

    Please let us know how this goes for you and if 1Password behaves normally again!

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