Logins OK on my iMac. Can't see them on my iPhone?

TimGlover
TimGlover
Community Member
in iOS

I set up an account on my iMac. Added a dozen or so logins to my vault. Works great. I installed the app on my iPhone but when I log in, my vaults are empty?

1Password Version: 6.4.5
Extension Version: Not Provided
OS Version: OS 10.10.3
Sync Type: Not Provided
Referrer: forum-search:Logins OK on my iMac. Can't see them on my iPhone?

Comments

  • Ben
    Ben

    Hi @TimGlover

    Thanks for taking the time to write in.

    I'd like to ask you to create some Diagnostics Reports, one from each of your devices:

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

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