How do I get out of free Pro trial so I can get my saved passwords back. They are not visible now.

anita4
anita4
Community Member

I clicked on free trial of Pro. Now that 45 sample items is all that is visible in MY 1 Password. I have several hundred passwords saved and not one of them is visible. How do I get rid of the free trial so that I can see my saved passwords that I use EVERY day? I have an iphone.


1Password Version: 6.4.5
Extension Version: Not Provided
OS Version: ios 10.0.2 (iphone 7)
Sync Type: iCloud
Referrer: forum-search:I clicked on Free trial of Vault and now all of my saved passwords are hidden and I cannot see them.

Comments

  • Hi @anita4! Welcome to our forum. I'm sorry for the confusion about things.

    How do I get rid of the free trial so that I can see my saved passwords that I use EVERY day? I have an iPhone.

    I'm not quite sure how you started a free trial of the Pro Features in 1Password for iOS, because we don't have a free trial for those. You can use 1Password for iOS for free, or purchase the Pro Features to get the benefits they offer:

    Pro features in 1Password for iOS

    The sample items you mentioned are from a demo vault. Learn about it and how to remove them. Hope that helps!

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