Main app crashes when trying to edit items on Sierra

System
System
edited October 2016 in Mac
This discussion was created from comments split from: Sierra upgrade.

Comments

  • Knightspirit
    Knightspirit
    Community Member

    I also upgraded to Sierra recently - and although 1password opens and displays my data - I cannot edit or add anything new - it just immediately crashes. It says I have the latest version.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Knightspirit,

    It sounds like the problem you're running into is unrelated to the one from the previous discussion, so I moved your message to its own thread. I hope you don't mind! :)

    I'm sorry to hear 1Password keeps crashing when you try to make any changes! Can you please let us know the exact version of the 1Password app on your Mac? You should be able to launch the app and go to 1Password > About 1Password to find the version number. But if it crashes when you try to do that, just go to the Applications folder, click once on the 1Password app file, and go to File > Get Info. The window that opens will show you the version number.

    Thanks!

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