Unable to Confirm New 1Password for Teams Member - "Invalid Request Parameter"

ben_cage
ben_cage
Community Member
edited October 2016 in Business and Teams

Hey There,

I'm attempting to invite a staff member to my 1Password for Teams account however when attempting to confirm her account I get a popup that says "Failed to Confirm Members" "Invalid Request Parameters".

Any clues as to what this might be? I removed her invite and asked her to try again but no luck so far...

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:unable to confirm member

Comments

  • Jacob
    Jacob

    Hi @ben_cage! Sorry for the trouble. I'd like to discuss some specifics about your account, and this is a public forum so it's best not to do it here. Please email us at support@1password.com with a link to this post. Then post back here with the BitBot confirmation number you receive so we can find your email and get back to you quickly. Talk to you soon! :)

  • rob
    rob

    Hi, @ben_cage. I took a look at your account, and it looks a migration ran that should have you all set now. Could you sign in and try to confirm your staff member again?

This discussion has been closed.