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i accidentally erased the app, how can recover the data

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rdibacco
rdibacco
Community Member

i think i accidentally erased the App from my i pone. how can i recover the data inside?

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  • Hi @rdibacco! I'm very sorry to hear that. Luckily, there are a few things we can try to get your data back.

    First, did you sync things anywhere? Perhaps Dropbox or iCloud? That's the easiest way to recover your passwords. Here's how to sync back your data using one of those options: https://support.1password.com/sync-options/

    If you don't find any data in those areas, did you back up your device to iTunes? You can locate and restore a backup when you used to have 1Password installed and your data should also be included: https://support.apple.com/en-us/ht204184

    And if none of that fits, I'm afraid you'll have to start over from scratch. Using 1Password in your browser, you can start saving your passwords again and rebuild your collection: https://support.1password.com/ios-extension

    I hope that helps! If you have any questions, just let me know. :)

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