My chrome extension is not working after updating to 6.3.4

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gmorse
gmorse
Community Member

I updated to mac app store version 6.3.4 and since then my chrome extension is not working. I click on the button and nothing happens. The keyboard shortcut does bring up a dialog, but the passwords are not suggested, if I search I can find them. A tab appears in chrome asking me to verify a code, but I can't find the code in 1password to verify with.

Can you help?


1Password Version: 6.3.4
Extension Version: 4.6.1.90
OS Version: 10.12
Sync Type: dropbox
Referrer: forum-search:chrome extension not working

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  • Pilar
    Pilar
    1Password Alumni
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    Hi @gmorse

    I'm sorry to hear about the trouble with 1Password. You should be able to get the notification for this code in 1Password mini on the menu bar, by the clock. Is everything ok with it? I'd also recommend you to restart your computer, that has shown to be very helpful with all this! :chuffed:

    Please let us know if 1Password works well again for you!

  • gmorse
    gmorse
    Community Member
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    I restarted and that fixed the problem. Thanks.

  • Pilar
    Pilar
    1Password Alumni
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    Hi @gmorse

    Thank you for letting us know that restarting your computer did the trick :chuffed: I hope that everything goes well with 1Password from now on, but if you bump into any trouble or need any help, we're always here for you!

This discussion has been closed.