after ipassword beta get endless loop to update firefox plugin

williewonder
williewonder
Community Member
in 1Password in the Browser

on elcapitan, unfortunately your software triggers a message firefox blocks agilebits so plugin wont install. also unfortunate now firefox stays in loop asking to update plugin but won't update, have to force quit etc

really quite poor,

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @williewonder: I'm sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the exact OS, 1Password, browser, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action:

    http://support.1password.com/cs/version/

    The more information you can give, the better. For instance, what is the the Firefox message that is blocking the install? I've also seen a lot of cases where Firefox in particular had failed to update itself, so make sure you update the browser and 1Password, and restart your Mac. Let me know what you find. Thanks in advance! :)

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