Password mix up

Original account I had was deleted because I screwed up a master password change. Opened a new account and all seemed good until I tried to use 1 password mini or safari extension. Neither will accept my current password but I can unlock both with my old master password. Tried everything I can think of. Would love to figure this out. Much better when you can use mini. Thanks in advance


  • Hi. Finally figured it out! Had to use my old master password to get in and then was finally able to delete the remnants of my previous account. Seems to be good now

  • brentybrenty

    Team Member

    Excellent! Thanks for the update. I'm glad to hear that you were able to get in with the Master Password you set originally. It sounds like you should be all set, but don't hesitate to reach out if we can be of assistance. We're here for you! :)

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