Opened a new family account - don't know what to do now.

williewillie
Community Member

I had existing 1Password data. I opened an account and purchased a family license. How do I access my new account and transfer data to that account? I use Mac Mini. Thanks in advance!!! Wilma Neverovich.


1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: OS 10.11.4
Sync Type: Not Provided
Referrer: forum-search:Help— I had existing 1Password data. I opened a 1Password account and purchased a family license. How do I access my new account and transfer my data to that account? I use a Mac Mini. Thanks in advance!!! Wilma Neverovich

Comments

  • JacobJacob

    Team Member

    Hi @willie! I'm sorry for the confusion. I see you have a family license, which we used to sell a few years back, as well as some other licenses from before. These don't include an account. 1Password accounts are included with subscriptions, and we have one for individuals, families, and businesses. If you'd like to start using the family account you created, it will be in addition to what you already have. Let us know if that's what you're looking for and we'll help you get moved over to it. :)

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