How can I trigger manual sync with my account?

the_ress
the_ress
Community Member
edited November 2016 in iOS

It's possible for Dropbox, but I can't find the option for my 1Password account.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @the_ress,

    You can trigger a sync by closing and then re-opening the app. There isn't a "sync now" button for 1Password accounts.

    Thanks!

    Ben

  • the_ress
    the_ress
    Community Member

    Hi, I tried that, but it didn't work.

  • Ben
    Ben

    @the_ress,

    I'd like to ask you to create a Diagnostics Report from your iOS device:

    Sending Diagnostics Reports (iOS)

    Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

    Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

    Once we see the report we should be able to better assist you. Thanks very much!

    Ben

This discussion has been closed.