1Password when you open launchpad

dcowboys101
dcowboys101
Community Member

After new update when you open launchpad 1password app has line across it and below it says paused. Will do nothing when you left or right click it. When you go to finder apps 1password will open fine. How do you get rid of bad one in launchpad and a working back in it.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Pilar
    Pilar
    1Password Alumni

    Hi @dcowboys101

    I'm sorry to hear about the trouble that you're having with 1Password. Could you please give us some details about the version that you're using of 1Password and macOS? This guide will help you find it: https://support.1password.com/cs/version/

    I hope to hear back from you soon so we can get to the bottom of this :chuffed:

  • dcowboys101
    dcowboys101
    Community Member

    1Password 6.3.5 Mac App Store and Sierra 10.12.1

  • dcowboys101
    dcowboys101
    Community Member

    I got fixed myself. No thanks to poor tech support.

  • AGAlumB
    AGAlumB
    1Password Alumni

    I'm sorry you had trouble with Launchpad! Unfortunately neither 1Password nor other 3rd party apps has any control over its behaviour. That's something Apple should be able to help with, but I'm glad to hear you got it sorted out. If you need help with 1Password in the future though, we're here for you. Have a great weekend! :)

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