Everytime i log into the app with my password it kicks me out after a few seconds?

jluc76

I log in with my password and for a few seconds it goes back to login screen? Not sure what is going on, really weird it has never done this before and all my password are on there, I have an iphone 6

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Everytime i log into the app with my password it kicks me out after a few seconds?

Ben

Hi @jluc76

Thanks for taking the time to write in. You didn't mention which version of 1Password you are using. Could you please let me know which of these you have?

Ben

jluc76

Hello Ben,

I have the letter D version

Ben

Thanks! If you're able to do so, I'd like to ask you to create a Diagnostics Report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the Diagnostics Report(s) to an email message addressed to support+forum@agilebits.com.

Please do not post your Diagnostics Report(s) in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report(s) in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report(s) and ensure that this issue is dealt with quickly. :)

Once we see the report we should be able to better assist you. Thanks very much!

Ben