Just updated 1Password now when I try to open it I get "1Password is damaged and can't be opened.

TWW
TWW
Community Member

I just updated 1Password 11/18/2016 on my Mac. Now when I try to open it I get the message "1Password damaged and can't be opened Delete 1Password and download it again from the App Store. I moved the app to trash but can't down load it since the app store only gives me the option to open it, not download it.


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Referrer: forum-search:Just updated 1Password now when I try to open it I get "1Password is damaged and can't be opened.

Comments

  • TWW
    TWW
    Community Member

    I fixed the problem by downloading 1Password from the Web site. It now works.

  • Pilar
    Pilar
    1Password Alumni
    edited November 2016

    Hi @TWW

    I'm sorry for the trouble you had with 1Password. In case you're still curious about what caused the trouble, this article talks about it. It sounds like you're all set up now, if you've switched to the version of 1Password from our site this should not happen again :chuffed: If you bump into any more trouble or if there's anything else we can help you with, we're always here for you!

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