exchange family license for personal license

WilDieteren

L.S.,

As part of the latest Parallels bundle I have received a 1-year family license. I would like to exchange it for a 1-year personal license as I am still on the 6-month trial personal license. Is this possible? And if so, can I have the 1-year license start (automatically?) when my trial license expires?

Wil Dieteren

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Referrer: forum-search:exchange family license for personal license

steffen_kl

Hey,
I have exactly the same question. It would be great if I can use the promotion code from the parallels bundle to just extend my existing 1Password account for one more year.

Thanks,
Steffen

Pilar

Hi @WilDieteren and @steffen_kl

Thank you for your interest in 1Password and for taking the time to contact us :chuffed: Would you please send us an email to support@1Password.com from the email that you're using with your accounts so we can see what we can do for you? ;) Please add a link to this post on your email so we can connect the dots and help you better!

We'll be waiting to hear from you over email :chuffed:

WilDieteren

@Pilar,

I did send an email right after you posted yesterday, but apart from the BitBot reply have not gotten a reply yet.

Wil Dieteren

Pilar

Hi @WilDieteren

Thank you for your email, we have received it and we'll be answering soon over there. Thank you very much for your patience! :chuffed:

ref: RPJ-84351-276