QR code scanning not working on desktop

pminne
pminne
Community Member
in Business and Teams

I'd like to refer to the following thread that got closed after my last comment for no obvious reason.
https://discussions.agilebits.com/discussion/comment/340764/#Comment_340764

1Password Version: 6.5.1
Extension Version: Not Provided
OS Version: macOS 10.12
Sync Type: Not Provided

Comments

  • Jacob
    Jacob

    Hi @pminne! I'm sorry about that. We're investigating why the thread got closed. I'd be happy to get the discussion going here. The great news is we just rolled out a fix for the + character being in an email address. That is what caused the QR code to not scan properly. We fixed it in the most recent release of 1Password Teams. Could you please try your QR code on the Get the Apps page now and let us know if it's working properly?

  • pminne
    pminne
    Community Member

    Great!
    Can't test right away, but will get back to you.

    Thx

  • Jacob
    Jacob

    Sounds good! We'll be here. :)

This discussion has been closed.